TERMS AND CONDITIONS

The terms and conditions stated herein shall govern all wholesale sales of products by Rowe Casa Organics. These terms and conditions are subject to change without notice by Rowe Casa Organics. Please review these terms and conditions in their entirety.

AGREEMENT

This Wholesale Agreement (the “Agreement”) is made between Rowe Casa Organics, (referred to as we, our, or us), and the Wholesaler (referred to as you, your, or purchaser). Rowe Casa Organics reserves the right to refuse or cancel wholesale accounts for any reason whatsoever.

1. Certification
To qualify to open a wholesale account with Rowe Casa Organics, purchaser must provide a current resale certificate, completed Wholesale Application and all required information/documentation before account approval. By submitting this information, you are agreeing to follow the terms of this Wholesale Agreement.

2. Storefront
A permanent store front is required. This is included but not limited to retail stores, grocery stores, pharmacies, clinics, boutiques, and salons. Purchaser is prohibited from selling Rowe Casa products from a personal home/personal property. Purchaser is prohibited from selling Rowe Casa products in trade shows. Purchaser is allowed to sell at county/state fairs, farmers markets, and vendor markets upon approval gained from Rowe Casa Organics and it is a booth that is representing or displaying the permanent store front.

3. Store Locations
Additional store locations and/or store relocations must first be approved before offering Rowe Casa products in the location.

4. Store Audits
Rowe Casa Organics reserves the right to audit any store/wholesale location to ensure wholesaler is adhering to the terms and conditions of this agreement. It is at the discretion of Rowe Casa Organics to terminate this agreement in the event that terms and conditions are not being followed.

5. Order Requirements
Purchaser shall place at least one wholesale qualifying order every quarter (90 days) to remain as an active wholesale account. Purchaser will be given due communication if this requirement is not met and moved to inactive status. Once placed in inactive status, Rowe Casa Organics holds the authority to reach out to store fronts on the waitlist in purchaser’s area.

6. Shipping and Payment Policy
Payment by purchaser is due at time of order. Our processing time is 3-5 business days (subject to change during sales and holidays) and will ship via the most efficient shipping method chosen by Rowe Casa Organics. Shipping charges are as follows: 0-600 oz $20.00, 600-1200 oz- $40, 1200-2200 oz- $60.00, and over 2200 oz- $80.00.

7. Transfer of ownership
Upon shipment and once the carrier retrieves products from the facility to begin transit, products in the order are no longer property of Rowe Casa Organics. Ownership is transferred to Purchaser. We do not offer a buy back program. All sales are final.

8. Notification of Complaints
Purchaser shall notify Rowe Casa Organics within 14 calendar days of receipt of Rowe Casa Organics products regarding any defect or damaged shipment.

9. Customer Complaints
If a store customer brings product back due to quality issues, this can be directly handled through Rowe Casa Organics Customer Care at info@rowecasaorganics.com.
If a store customer wants to return/exchange a Rowe Casa product for any other reason than quality, it is at Purchaser’s discretion as to refund/replace. This includes products sold/purchased after the labeled best buy date.

10. Current Products
All Rowe Casa Organics products on store shelves must be within range of labeled expiration date or “best buy” date. All display areas must be kept neat, organized, and well stocked.

11. Pricing and Online Sales Policy
Purchaser shall not charge less than the product price listed on rowecasaorganics.com. In-store sales are allowed and may match sale prices on the website; however, it is not required to do so. Rowe Casa Organics reserves the right to have seasonal and special sales throughout the year. Extended sale times, online sales, and shipping Rowe Casa Organics products are prohibited. Products may only be listed on your website or Shop App for local delivery or pick up only.

12. Social Media Policy
While we encourage our stores to post about Rowe Casa on their social media platforms, using, sharing, copying, or quoting personal testimonial posts from customers and members in the Facebook VIP group or any social media platform is prohibited. You may share social media posts, reels and stories that are directly from Rowe Casa Organics. It must be clear that any shared posts originated from Rowe Casa or our account. Within the VIP group you may also share your location as a new store and also share "restock" posts. However, posts related to sales at your storefront are not allowed to be posted in the VIP group. These should be posted on your own business social media outlets. In addition, any negative posts about Rowe Casa Organics on social media or any other public forum is grounds for removal from the wholesale program. You may not use Rowe Casa Organics or the logo as your business name or marketing materials. These can be incorporated into your social media pages, but you are to be named and appear as your own business and not Rowe Casa Organics.

13. New Product Launches
Purchaser may not advertise, sell, or make available any information regarding new products, reformulated products, or repackaged products prior to public product release and launch by Rowe Casa Organics. Doing so may result in removal from the wholesale program and termination of the Wholesale Agreement. See “New Product Launch” guidelines provided to you upon wholesale program approval.